
Top 2023 resources on delivery
Best delivery resource in 2023.
Learn more about delivery to improve your e-commerce strategy.
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2023 Ecommerce Fulfillment Statistics: What the Data Tells Us
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Today’s top ecommerce Fulfilment statistics provide us with some useful insights into the current state of the online shopping landscape. While there are multiple factors contributing to whether or not a digital seller is successful, few things are more important…
Continue reading 2023 Ecommerce Fulfillment Statistics: What the Data Tells Us
Topics: online, ecommerce, tells, statistics, shipping, free, consumers, say, customers, fulfillment, delivery, retailers, fulfilment, companies, data. -
About You introduces minimum order amount
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From now on, fashion e-tailer About You only offers free shipping with a minimum order amount of 30 euros. Customers with smaller orders will have to pay 4,90 euros delivery costs. The new fees are already in effect in Germany, but will eventually be introduced in all markets. German fashion…
Topics: shipping, minimum, zalando, free, delivery, euros, order, introduces, company, fashion, introduced, costs. -
About You limits free delivery
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About You wants to introduce a minimum order value for free shipping in all of its markets this year. The German fashion platform is hoping to cut costs by having fewer orders with low values in the future. About You is currently testing the minimum order value in some of…
Topics: minimum, costs, order, limits, delivery, value, shipping, platform, consumer, online, markets, free. -
After acquiring Dija and Fancy, instant grocery startup Gopuff launches in the UK en route to European expansion - Instant grocery and essentials delivery is already a very crowded field in Europe; but today competition was turned up another notch: Gopuff — the U.S. leader in the space with a service that delivers food and essentials for a flat fee of $1.95, 24 hours a day — launched officially in the U.K. It plans […]
Topics: fancy, delivery, valued, market, instant, billion, startup, gopuff, today, techcrunch, grocery, expansion, uk, launches, dija, route, europe. -
All Day Kitchens wants to expand every independent restaurant’s delivery network - The company is partnering with restaurants to share their food across a city via a network of satellite kitchens without having to put up any upfront costs.
Topics: kitchens, delivery, company, platform, partners, taussig, day, restaurant, food, restaurants, wants, independent, chong, techcrunch, network, expand. -
Amazon expands same-day Prime delivery to 6 more US cities - Amazon announced this morning it’s expanding its faster, same-day delivery service to half a dozen more U.S. cities. The service, which the retailer has been working to make same-day delivery even faster over the past year, now offers consumers in a number of markets the ability to shop up to 3 million items on Amazon.com, […]
Topics: customers, prime, delivery, sameday, placed, service, arrive, markets, orders, expands, techcrunch, amazon, cities. -
Amazon rolls out in-store pickup for products ordered from local retailers - Amazon is rolling out “Local Selling,” a set of services that allow local and regional retailers to offer both in-store pickup and fast delivery to nearby customers. With this new option, sellers can offer in-store pickup for products and services to shoppers in specific ZIP codes. In some instances, customers will be able to purchase […]
Topics: techcrunch, stores, sellers, retailers, products, rolls, delivery, amazon, services, instore, local, customers, ordered, pickup. -
Amazon, Walmart and the Epic Battle for Consumer Spending - Amazon is adding brick-and-mortar locations. Walmart is beefing up its online tools. It's a massive battle of two retail titans. We compare their operations and strategies in the historic competition for consumer spending.
Topics: workers, service, walmart, amazon, battle, consumer, delivery, hourly, epic, stores, spending, online, customers. -
Another huge funding round gives Veho room to deliver - This latest round gives the company $300 million in total funding raised in the past two years and a $1.5 billion valuation.
Topics: veho, logistics, million, funding, deliver, capital, gives, series, room, techcrunch, delivery, round, company, market, huge, companies. -
Arive raises $20M for an instant delivery service beyond groceries and essentials - Instant purchase and delivery of food and other essentials was one of the big bubbles of opportunity in the world of e-commerce in the last year, with dozens of startups big and small emerging and scooping up funding to build out businesses to bring items like groceries, toilet paper and Tylenol to people’s doors in […]
Topics: capital, startups, raises, model, groceries, 20m, delivery, items, company, essentials, online, service, techcrunch, instant, arive. -
Barcelona to tax logistics companies
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Barcelona’s City Council aims for 40 percent of online purchases to be delivered to pick-up points instead of at home in 2023. To achieve this, Barcelona introduced an annual tax for logistics companies that offer home delivery. The Spanish city council made a proposal in December. It is waiting for…
Topics: businesses, ecommerce, logistics, city, vans, proposal, companies, delivery, tax, barcelona. -
Cabify bolts on grocery deliveries in Spain with Lola Market tie-up - Spanish ride-hailing unicorn Cabify is getting into grocery deliveries as it looks to add another string to its multimodal mobility and urban utility bow. It announced the addition of a “Super” option in its app today — which is available for users in nine cities in its home market, namely: A Coruña, Alicante, Barcelona, Madrid, […]
Topics: delivery, cabify, tieup, deliveries, ridehailing, service, looks, super, bolts, spain, techcrunch, grocery, lola, market, users. -
Cajoo raises $40 million for its instant grocery delivery service - French startup Cajoo is raising some money in order to compete more aggressively in the new and highly competitive category of food delivery companies. Interestingly, the lead investor in today’s funding round is Carrefour, the supermarket giant. Headline (formerly e.ventures) is also participating in the round as well as existing investors Frst and XAnge. Carrefour’s […]
Topics: capoul, service, grocery, category, french, instant, million, techcrunch, cajoo, company, raises, market, henri, players, products, delivery. -
Canada Drives raises $79.4 million to expand online car purchasing and delivery platform - Canada Drives currently operates in British Columbia and Ontario. With the new funds, Canada Drives hopes to expand to Alberta in the next month, according to co-CEO Cody Green.
Topics: purchasing, used, funding, online, techcrunch, delivery, electric, raises, platform, car, expand, canada, vehicles, drives, company, million. -
Carrefour invests in instant-delivery startup Cajoo - The Carrefour Group will acquire a minority stake in Cajoo, a French startup that delivers groceries in under 15 minutes. For Carrefour, the investment is a way to speed up quick commerce in France. Cajoo operates in ten cities across France and has over 100,000 users. The Carrefour Group announced… Continue reading
Topics: carrefour, startup, instantdelivery, payment, cajoo, speed, delivery, france, invests, group, cities, whitepaper. -
Charts: Online Grocery Sales in the U.S. - Ecommerce will account for over 20% of U.S. grocery sales by 2025. That’s according to a new report from Incisiv, a research firm, and Mercātus, digital-focused grocery consultants. The study, “eGrocery’s New ...
Topics: online, delivery, grocery, shoppers, charts, study, sales, curbside, pickup, shopper, preferred. -
Colombia’s Merqueo bags $50M to expand its online grocery delivery service across Latin America - Merqueo offers more than 8,000 products, including fresh foods, packaged goods, home essentials, beverages and frozen products. It currently operates in more than 25 cities and has over 600,000 users.
Topics: bags, colombias, america, techcrunch, million, expand, service, online, market, merqueo, delivery, stores, latin, mcallister, grocery. -
DPD UK acquires CitySprint - DPD UK has announced the acquisition of CitySprint, the largest same-day delivery company in the United Kingdom. The acquisition takes place for an undisclosed sum and is still subject to regulatory clearance. When the acquisition becomes official, CitySprint will be part of DPDgroup, the parcel delivery network of GeoPost (which… Continue reading
Topics: uk, delivery, kingdom, acquires, united, sameday, citysprint, acquisition, dpd, day, logistics. -
Daily Drone Deliveries Surpass 2,000 Globally - Drone deliveries have taken off. Here is a list of companies leading the advancement, from drone technology and logistics companies to retail brands.
Topics: drone, deliveries, delivery, daily, commercial, global, drones, customers, air, million, globally, surpass, deliver. -
Deliverect raises $150M at a $1.4B+ valuation to streamline online and offline food orders - As we have started to see the light at the end of the COVID-19 tunnel, food delivery has shaped up to continue to be a major business. In England, for example, some 76% of people order at least one takeaway a week, whereas it was 60% pre-pandemic. Now, a startup called Deliverect that has built a […]
Topics: techcrunch, orders, restaurants, offline, number, business, streamline, food, company, valuation, restaurant, raises, online, xu, round, pandemic, 150m, delivery, deliverect. -
Delivery Hero launches Foodpanda app in Germany - Delivery Hero has launched its delivery app in Germany. Under the brand Foondpanda, the app now covers four districts of the German capital of Berlin. The launch follows after testing the service and scaling it up gradually. Delivery Hero has two subsidiaries in Germany: Foodpanda (acquired in 2016) and Pandamarkets.… Continue reading
Topics: food, germany, restaurants, app, delivery, quick, service, launches, foodpanda, local, hero. -
Dispatch Goods takes in $3.7M for restaurant, food delivery container reuse - The company takes on the heavy lifting of recapturing plastic containers, washing/sanitizing them and selling them back to restaurants for reuse.
Topics: goods, team, containers, container, dispatch, plastic, delivery, reuse, takes, restaurant, food, techcrunch, 37m, hoell, company, ventures, infrastructure, tekle. -
DoorDash tests a full-time employment option in New York as it launches ‘ultra-fast’ delivery - DoorDash announced today that it’s introducing “ultra-fast” deliveries in 10-15 minutes beginning with a single DashMart location in New York City. To start, ultra-fast deliveries will be offered from a new location in Chelsea, with more locations and partners coming over the next few months in New York and elsewhere. The company is additionally beginning to test […]
Topics: doordash, gig, delivery, launches, tests, option, employees, techcrunch, ultrafast, fulltime, company, work, dashmart, employment, york, workers. -
DoorDash to acquire food delivery company Wolt - Wolt represents DoorDash’s sixth acquisition and its second in 2021.
Topics: delivery, doordash, acquire, growth, wolt, food, million, acquisition, techcrunch, value, orders, xu, global, company. -
Dostavista rebrands to Borzo, raises €30 million - Dostavista, a same-day delivery service from Russia, today announced that it has changed its name to Borzo. This way its businesses in ten different countries are united under a single brand. As part of its growth strategy, Borzo also raised 35 million dollars (29.95 million euros). The money was raised… Continue reading
Topics: russia, rebrands, dostavista, million, brand, borzo, raises, different, sameday, wants, strengthen, delivery, company. -
E-commerce logistics startup Hive buzzes following $34M investment - Hive levels the logistics playing field by streamlining fulfillment so that DTC companies get the same inventory management, cost structure and customer notifications that big brands use.
Topics: team, investment, started, services, fulfillment, hive, round, company, following, ecommerce, buzzes, logistics, 34m, delivery, startup, brands, times, techcrunch. -
Ecommerce Briefs from Europe: Growth, Acquisitions, Amazon, Delivery - "Ecommerce Briefs" is my occasional series on news and developments that impact online merchants. In this installment, I'll focus on happenings in Europe.
Topics: expand, ecommerce, amazon, delivery, acquisitions, series, briefs, growth, eastern, sellers, europe, grocery, million. -
Ecommerce Product Releases: January 2, 2022 - Here is a list of product releases and updates for late December from companies that offer services to online merchants. There are updates on next-day and zero-emissions deliveries, in-app referrals, video content creation, early-stage financing, and non-fungible tokens.
Topics: product, refersion, marketing, releases, social, delivery, ecommerce, ventures, million, video, enables, platform. -
Egyptian on-demand grocery delivery startup Appetito bags $2M pre-Series A - Egyptian grocery delivery startup Appetito has raised $2 million in pre-Series A funding, the company confirmed to TechCrunch today. The round, which comes after the company’s $450,000 seed round in April, was led by U.S. and MENA-focused venture capital firm Jedar Capital. Pan-African VC Golden Palm Investments, DFS Lab, some angel investors and family offices […]
Topics: preseries, egyptian, 2m, grocery, startup, ondemand, money, bags, products, delivery, appetito, techcrunch, fmcg, trying, company, mokhtar, egypt. -
Egypt’s Breadfast wants to build ‘Gopuff for Africa and Middle East’, gets $26M backing - The market for food and grocery delivery across Africa and the Middle East is worth nearly $1 trillion. And Egypt, buoyed by a young and growing population, is a big market across both regions. Investors are beginning to back their picks to capture a large chunk of the nascent but fast-growing sector, mirroring how things […]
Topics: company, gets, bread, middle, build, amin, grocery, breadfast, egypts, wants, delivery, techcrunch, egypt, backing, gopuff, east, africa. -
Egypt’s Mylerz raises $9.6M for its e-commerce fulfillment service, eyes Africa-wide growth - Mylerz, a Cairo-based e-commerce fulfillment startup, plans to enter three new markets in North Africa and expand across Egypt over the next three months against the backdrop of the $9.6 million funding it has just secured. The startup also has its eyes on the growing e-commerce market in East Africa, with the long-term goal of […]
Topics: techcrunch, egypts, ecommerce, service, africawide, egypt, africa, eyes, delivery, partners, cash, startup, partner, mylerz, growth, raises, fulfillment, logistics. -
Europe’s quick-commerce startups are overhyped: Lessons from China - More than 10 companies currently compete across Europe with an instant grocery delivery business model. Half of them were established in 2020, the year of the pandemic.
Topics: overhyped, quickcommerce, delivery, grocery, lessons, business, europes, instant, million, china, techcrunch, raised, startups, billion, models, online, model. -
Flytrex raises $40M to build its drone-based delivery service across suburbs in the US - Flytrex, the Israeli startup working with Walmart, Chili’s, and others in North Carolina in pilots for a drone-based delivery service targeting suburban consumers, has picked up $40 million in funding to continue developing its hardware and software, as well as more business partnerships, as it awaits regulatory nods to expand its service to more markets […]
Topics: north, hardware, bash, flytrex, delivery, customers, suburbs, carolina, build, drones, raises, service, techcrunch, services, dronebased, 40m. -
Food Rocket blasts off after securing funding, grocery delivery deal with Circle K parent - CEO says it's not just about delivering groceries, but creating new customer habits.
Topics: securing, techcrunch, deliver, deal, funding, grocery, company, k, food, rocket, delivery, alexandrov, parent, stores, circle. -
Food-delivery profits remain elusive - The value of delivery giants around the world is in decline. Given all that, you might expect that investors would curtail wagers. And yet.
Topics: fooddelivery, investors, profits, seen, eat, exchange, value, delivery, elusive, growth, techcrunch, remain, share, company. -
Gopuff confirms new $1B cash injection at a $15B valuation to expand its instant grocery delivery service - Gopuff said it plans to use the funding to continue expanding in North America, the U.K. and Europe, among other things.
Topics: delivery, confirms, service, gopuff, goods, funding, company, billion, valuation, techcrunch, gopuffs, grocery, customers, injection, expand, instant, building. -
Gopuff officially launches its instant delivery service in France - After launching its service in the U.K. late last year, Gopuff is officially expanding to Europe starting with France. In addition to the Paris area, the instant grocery delivery service is now live in Marseille, Lille and Toulouse. There are more European countries on the company’s road map, such as Spain. For today’s market launch, […]
Topics: techcrunch, delivery, gola, service, gopuff, local, instant, france, weve, market, customers, launches, europe, officially, working. -
Gopuff, the instant delivery upstart, taps ex-Disney head Bob Iger as its newest investor and advisor - Gopuff, the instant delivery giant valued at $15 billion, made a name for itself courting consumers wanting groceries and other essentials with an app that lets them order and get those goods delivered in around 30 minutes. Now, as the category matures and faces a period of consolidation, Gopuff is announcing a new big-name advisor […]
Topics: gopuff, head, instant, iger, consumers, reported, exdisney, delivery, techcrunch, investor, company, consumer, billion, market, newest, taps, upstart. -
Gorillas to acquire Frichti in latest instant grocery consolidation - German startup Gorillas has announced that it plans to acquire Frichti, a French startup that delivers both ready-to-eat meals and groceries. The acquisition hasn’t closed just yet but both companies have entered exclusive discussions. “We don’t share details about the deal itself, especially as it isn’t completely signed,” Frichti co-founder and co-CEO Julia Bijaoui told […]
Topics: techcrunch, frichti, acquire, subcontracting, instant, consolidation, latest, grocery, frichtis, companies, deliveries, startup, sure, gorillas, delivery. -
Greece’s Pop Market, another dark store grocery delivery startup, gets $3.5M - Make way for yet another “quick-commerce” player in Europe’s heavily heating on-demand grocery space: Pop Market is a Greek startup which launched last week in Athens — taking orders via and app and touting 15-minute delivery times and a curated selection of “thousands” of items (including fresh fruit and vegetables). The seed round, which Pop […]
Topics: online, greeces, startup, grocery, groceries, offer, delivery, market, store, pop, gets, seed, techcrunch, ondemand, dark, greece. -
Here’s how JOKR became gross-profit positive amid a cutthroat grocery delivery industry - Founder and CEO Ralf Wenzel, discussed, according to him, why his company’s grocery delivery model is doing better than most.
Topics: heres, company, grocery, type, amid, million, customers, techcrunch, business, industry, jokr, positive, grossprofit, online, weve, delivery, inventory, cutthroat. -
How Ecommerce Startups Can Navigate the Supply Chain Logjam - Consumer expectations of speedy delivery and an unprecedented supply chain backlog have come into conflict. Which will give first?
Topics: led, logjam, chain, twoday, vendors, supply, ease, access, unprecedented, navigate, startups, amazon, delivery, product, ecommerce, global. -
How Ethey Is Scaling A Zero-Waste Meal Delivery Business Beyond $100 Million - The Americana food industry creates $240 billion dollars worth of waste every year. Nick Spina wanted to change that. So he launched Ethey, a zero-waste ready-to-eat meal delivery company that prevents one pound of food waste for each meal. In this episode of Shopify Masters, Nick tells us about his journey of finding the ideal production facility and launching a successful subscription model.More
Topics: scaling, important, thats, meal, able, challenges, business, right, delivery, zerowaste, lot, million, going, ethey, really, dont. -
How Long Does Aliexpress Shipping Take? Your Simple Guide for 2023
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If you’ve ever purchased something from the world-renowned merchant, this is a question you’ve probably asked before. It’s not just a common question for consumers either. Dropshipping companies and ecommerce retailers also want to know when they can expect to…
Continue reading How Long Does Aliexpress Shipping Take? Your Simple Guide for 2023
Topics: times, long, seller, delivery, simple, wait, days, tracking, order, youre, does, aliexpress, guide, shipping. -
How Meituan is redefining food delivery in China with drones - On a congested sidewalk next to a busy mall in Shenzhen, a 20-something woman uses a smartphone app to order a milk tea on Meituan, a major food delivery company. In less than 10 minutes, the pearl-white drink arrives, not on the back of one of the city’s ubiquitous delivery bikes, but descending from the […]
Topics: meituan, china, delivery, techcrunch, system, redefining, food, drone, meituans, level, chen, drones. -
I kinda dig the Instacart growth plan - Yes, Instacart is getting into selling software.
Topics: techcrunch, plan, delivery, tech, billion, instacart, company, growth, valuation, kinda, services, dig, million. -
Instacart doubles down on its ready-made meals offering with new hub and faster delivery - Instacart is introducing a new “Ready Meals” hub to make it easier for users to discover and order ready-made meals from grocery stores on its app. The on-demand grocery delivery platform has offered ready-made meals since January 2020 but says the option was not as visible or prominent in its app, which is why it’s […]
Topics: grocery, meals, delivery, users, techcrunch, offering, hub, doubles, stores, ready, order, instacart, faster, readymade, orders. -
Investment Robust in Retail, Ecommerce Technology - The pandemic has posed obstacles for both brick-and-mortar and online merchants. Among the challenges are labor shortages, inventory problems, delivery conundrums, and the need for more personalization. New providers are addressing those needs, and venture capitalists and other investors are eager to fund them.
Topics: merchants, million, platform, investment, raised, online, technology, ecommerce, billion, delivery, funding, retail, robust. -
Is Last-mile Delivery Ripe for Disruption? - Competition, profit-taking, and emerging technologies may contribute to rapid and disruptive changes in last-mile package delivery worldwide. For online sellers, the "last mile" describes the final leg of a product's journey to a customer.
Topics: competition, packages, ecommerce, regional, package, lastmile, delivery, ripe, walmart, disruption, orders, shipping. -
Jüsto grabs new capital as it expands grocery delivery in Brazil, Peru - Justo enables customers in Latin America to buy groceries directly from its website or app and get them delivered to their location of choice.
Topics: brazil, latin, delivery, capital, weder, peru, expands, jüsto, mexico, company, million, month, grabs, grocery, techcrunch. -
Last-mile Delivery Attracts New Services, Providers - With the holiday shopping season approaching, retailers and carriers are rolling out new delivery services. Smaller third-party providers are also entering the market, as last-mile delivery remains the most troublesome part of the package handling process.
Topics: company, ups, providers, usps, amazon, packages, program, package, services, lastmile, delivery, attracts, fdc. -
Locale puts $2M to work helping people discover local cuisine - Locale bundles orders together and operates on a weekly model, so all of the bakeries and restaurants have one big order rather than a bunch of separate orders that eat up time and labor.
Topics: customers, san, helping, delivery, techcrunch, discover, local, francisco, locale, restaurants, orders, work, 2m, bakeries, friedland, puts, cuisine, order. -
London’s Jiffy scoops $28M for speedy grocery delivery - Well that was fast. London grocery delivery upstart, Jiffy — which was only founded in April this year — has nabbed $28 million in Series A funding around half a year after initial £2.6 million seed raise. It says it’s now raised a total of $35 million. The grocery delivery startup operates a network of […]
Topics: delivery, series, startups, speedy, scoops, company, stores, londons, grocery, london, uk, jiffy, techcrunch, 28m, founders. -
Lula’s delivery tool gives convenience stores, pharmacies second sales channel - Lula helps convenience stores, pharmacies and consumer packaged goods brands use its zero-commission tools to establish a second sales channel and third-party delivery companies.
Topics: lulas, tool, gives, gupta, delivery, online, sales, companies, convenience, ripple, second, stores, techcrunch, lula, ventures, store, pharmacies. -
Next-day package delivery startup Veho valued at $1B following $125M Series A - Veho's technology matches package delivery demand with qualified driver partners and lets customers know the actual time of delivery and even communicates when the driver is headed their way.
Topics: delivery, techcrunch, technology, ecommerce, customers, nextday, valued, veho, 1b, package, series, zur, grow, following, startup, company, experience. -
No plastic clamshells here: Zero Grocery aims to eliminate unnecessary plastic in grocery delivery - Even small changes made by individuals to reduce plastic waste can add up to a big positive impact on the environment, founder and CEO Zuleyka Strasner said.
Topics: sustainable, company, service, grocery, eliminate, clamshells, delivery, online, zero, strasner, plastic, techcrunch, unnecessary, aims, million. -
Oja bags $3.4M to build an online supermarket for ethnic products - As investors continue to pour billions into super speedy on-demand grocery delivery — trying to dislodge the dominance of traditional supermarket giants via a hyper convenience lever (whipping up some local opposition to their 24/7 dark stores and delivery methods in the process) — other entrepreneurs are spotting opportunities to slow things down a little. […]
Topics: produce, products, app, food, supermarket, specialist, 34m, online, delivery, bags, communities, uk, oja, ethnic, build, techcrunch. -
Online sales to grow 4 percent due to inflation
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Non-food online sales in the United Kingdom, France, Germany, Italy and Spain are expected to grow up to 4 percent. This is mostly driven by rising prices due to inflation. At the same time, sales volumes are set to fall up to 5 percent. These are some conclusions from new…
Topics: grow, italy, retail, number, shoppers, delivery, online, spain, sales, report, prices, inflation, rising. -
Orchata raises $4M, aims to build a ‘Gopuff for Latin America’ - Orchata's mobile app enables consumers in Mexico to get groceries delivered in 15 minutes with no substitutes and at supermarket prices.
Topics: orchata, gopuff, mexico, mateen, aims, inventory, garcia, build, lewy, techcrunch, latin, delivery, building, investors, 4m, raises, america, food. -
Owner.com serves up $10.7M so that independent restaurants can get cooking - Owner.com provides a free online ordering, delivery and marketing platform for independent restaurants that puts them on a similar playing fields with large restaurant chains.
Topics: serves, company, techcrunch, ownercom, delivery, order, online, ordering, restaurant, guild, 107m, restaurants, independent, cooking. -
Payrails emerges from stealth with $6.4M led by a16z to build the OS for payments - Payments — taking and paying out money — remains a fragmented and complex area for merchants, marketplaces and others that do business with multiple parties online. As it grows — from $1.5 trillion today to $2.9 trillion by 2030 — that complexity will grow, too. Today, a startup is coming out of stealth with a […]
Topics: stealth, techcrunch, build, a16z, system, delivery, payments, hero, os, payment, money, work, solution, solutions, led, payrails, 64m, emerges. -
PideDirecto bags $5.25M; aims to be ‘Shopify with 30-minute deliveries’ - Since its launch a year ago, the company has grown 32% month over month, has approximately 1,000 brand clients and processed over 500,000 orders.
Topics: fawzi, aims, build, samir, shopify, 525m, bags, brands, delivery, businesses, marketing, deliveries, marketplaces, techcrunch, company, sales, pidedirecto, 30minute. -
Prepare Your Shipping for the 2021 Holiday Season - Over the last couple of years, ecommerce business owners have seen their fair share of shipping and delivery woes. From…
Topics: shipping, return, best, business, fulfillment, options, easy, practices, delivery, customers, holiday, customer. -
Rabbit, a 20-minute convenience delivery startup in Egypt, comes out of stealth with $11M pre-seed - The rapid on-demand grocery and convenience delivery craze that has taken over Europe and the U.S. this past year is gradually making its way into Africa and the Middle East. Today, the spotlight is on RabbitMart, or Rabbit for short, a startup coming out of stealth with $11 million in pre-seed funding. Rabbit is the […]
Topics: comes, yousry, items, 20minute, riders, rabbit, minutes, company, ondemand, preseed, stealth, convenience, going, delivery, startup, techcrunch, egypt. -
Salesupply opens new fulfillment center in Germany
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Dutch fulfillment company Salesupply has opened a second location in Germany. The new center is fully automated, resulting in lower costs, a faster picking and packing process and more efficient storage. The growing demand for the business’ solutions required a new location in the country. Second location in Germany Salesupply…
Topics: automated, fulfillment, center, salesupply, delivery, second, ecommerce, opens, location, costs, germany, local, company. -
Same-day delivery apps need more than speed to survive post-pandemic - Consumer satisfaction hinges on more than the amount of time it takes to move an order from an app to the customer’s door.
Topics: speed, order, customers, technology, postpandemic, sameday, model, delivery, apps, customer, services, survive, techcrunch, need, app, business. -
Sendcloud closes 150 million to grow its global presence - Sendcloud, the leading e-commerce shipping platform in Europe, has raised 150 million euros in a Series C funding round. The investment was led by Softbank, along with L Catterton and HPE Growth. The Dutch-based company will use the money to accelerate growth and continue its ongoing mission for international expansion.… Continue reading
Topics: presence, closes, company, raised, platform, sendcloud, million, global, delivery, united, shipping, grow, market, growth, parcel. -
Sendcloud nabs $177M led by SoftBank to double down on SaaS — shipping as a service - E-commerce has undoubtedly seen a huge boost in growth in the last year and a half of COVID-19 living, with people turning to the web and apps to shop for essentials and not-so-essentials to keep their social distance, and using delivery services to receive their goods rather than picking things up in person. Today, a […]
Topics: delivery, nabs, 177m, services, ecommerce, way, techcrunch, customers, retailers, market, service, saas, growth, led, softbank, double, shipping, sendcloud. -
Senegalese logistics and delivery company PAPS raises $4.5M led by 4DX Ventures and Orange - Multinationals like Amazon and Alibaba have leveraged logistics infrastructure such as UPS and FedEx to create large businesses. It’s not the same in Africa, where few third-party infrastructure players exist to provide end-to-end logistics to e-commerce companies. PAPS, a Senegal-based logistics and delivery company, is filling this gap in its region by offering customers various logistics […]
Topics: company, clients, orange, techcrunch, lo, infrastructure, raises, senegalese, deliveries, logistics, delivery, paps, ventures, led, businesses. -
Set up a home beauty business? This is the new trend to undertake - Interest in buying beauty and personal care items online has increased 11% during the pandemic.
Topics: undertake, delivery, business, set, products, create, way, services, trend, service, sector, beauty, confidence. -
ShipBlu bags $2.4M for its e-commerce and fulfilment service in Egypt - African e-commerce fulfilment startups backed by Y Combinator seem to be piquing investors’ interest this year for their niche e-commerce play. Summer batch graduate ShipBlu is the latest on that list and confirmed to TechCrunch that it has raised $2.4 million in seed funding. The company, founded by Ali Nasser, Ahmed ElKawass, Abdelrahman Hosny in […]
Topics: fulfilment, techcrunch, shipblu, 24m, market, service, nasser, delivery, customers, egypt, merchants, company, ecommerce, bags. -
Shopify acquires shipping logistics startup Deliverr for $2.1B - Shopify today announced that it will acquire Deliverr, a San Francisco, California-based e-commerce fulfillment startup, for $2.1 billion in cash and stock. The deal, rumors of which were reported in April by Bloomberg, is the largest acquisition in Shopify’s history, and Shopify founder and CEO Tobi Lütke says that it will enable the company to […]
Topics: fulfillment, techcrunch, delivery, startup, retailers, billion, inventory, chain, logistics, deliverr, acquires, 21b, platform, shopify, shipping. -
Skydropx taps new funding to expand logistics automation across Latin America - The company is now profitable and grew over 300% in revenue last year. It now serves over 50,000 customers and makes more than 1.5 million deliveries a month.
Topics: fulfillment, skydropx, taps, funding, ecommerce, customers, automation, saw, delivery, company, logistics, expand, america, latin, zambrano, techcrunch, shipping. -
Smart Lockers Are Upending Parcel Delivery - The growth in ecommerce has fueled the demand for sophisticated delivery options. Consumers are not always at home or at work to accept packages. Many seek contactless alternatives. Smart lockers are driving much of the innovation in parcel pick-up.
Topics: offer, upending, locker, delivery, customers, lockers, parcels, logistics, smart, access, parcel. -
Social commerce platform Tushop set for Kenya growth after raising $3 million pre-seed funding - Tushop, a social-commerce platform in Kenya that enables the group buying of fast-moving consumer goods (FMCGs), is set for expansion across Nairobi after raising $3 million in pre-seed funding in a round led by 4DX Ventures. Founded last year by Cathy Chepkemboi, also the CEO, Tushop uses community leaders, who collect orders from their neighbors […]
Topics: kenya, delivery, tushop, raising, techcrunch, growth, platform, including, million, goods, wasoko, orders, chepkemboi, capital, preseed, social, manufacturers, set. -
Spanish flower delivery startup Colvin raises 45 million euros - Colvin, a flower delivery startup from Spain, has raised 45 million euros. It will use the new funding to expand its operations in Europe, starting with France. It will also invest further in its platform, and expand the team to about 300 people. Colvin currently operates in Spain, Portugal, Italy,… Continue reading
Topics: flowers, startup, colvin, payment, million, expand, raises, spanish, euros, delivery, team, flower, whitepaper. -
Splendid Spoon stirs its strategy to get you to love plant-based foods - For every dollar invested in Splendid Spoon in recent years, the company generated $15 in revenue.
Topics: centeno, splendid, plantbased, team, love, foods, food, strategy, really, stirs, company, delivery, techcrunch, densborn, meal, spoon. -
Starship Technologies picks up €50M from the EU’s investment arm to expand its fleet of autonomous delivery robots - Starship Technologies, one of the bigger names in the world of autonomous delivery robots — those little caboose-like, boxy delivery vehicles that self-drive around cities — has been on a roll during COVID-19, providing extra (unmanned) horsepower to distribute food and other goods between stores or restaurants and consumers, at a time when consumers were […]
Topics: million, technologies, robots, eus, picks, westgarth, grocery, starships, city, funding, fleet, starship, expand, delivery, investment, deliveries, techcrunch. -
Take a Side in the Future of the USPS - In the last 15 years, the United States Postal Service has lost around $90 billion. It has often failed to meet delivery expectations. And yet, the USPS is vital for many ecommerce companies. By law, the USPS must deliver to every address in the United States six days per week. This makes the USPS a common and often good choice for last-mile delivery specifically and ecommerce generally.
Topics: billion, united, delivery, private, losses, usps, packages, ecommerce, plan, future. -
This startup solves the management of shipments in your ecommerce or physical store and helps you save up to 70% in logistics expenses - The SkydropX statup has the mission of making shipping management easier for ecommerce and all types of entrepreneurs, giving them access to very competitive parcel prices.
Topics: delivery, parcel, shipments, startup, platform, solves, shipping, tool, save, helps, expenses, logistics, skydropx, entrepreneur, management, store, physical, package, business. -
Three Areas to Focus on Customer Service in 2022 and Win Online - A headline recently caught my eye, which highlighted the rising cost of delivering an ecommerce experience and how the days of going online for better deals may be shifting as retailers and branded manufactures start to raise prices online to improve margins. Working for a company that sells an ecommerce platform, it got me thinking about how this reality might impact online customer experiences. While there was almost a blind rush to get 100% online during the pandemic, businesses will no doubt be evaluating how they invest in ecommerce to support permanent shifts in buying habits. In 2021, buyers started to go in store/in person or continued embrace a hybrid approach like buy online and return in store, this had created more data that shows profits are better when buyers use brick and mortar commerce. The corporate bean counters that analyze spreadsheets will be pressing the business to push buyers down a more profitable path and likely begin question the value of ecommerce investments in favor of seeing recovery from more traditional channels. Others might view ecommerce as a risk mitigation approach for when the next pandemic hits and make sure there is something viable in place. And some may focus on how to cut costs across the ecommerce supply chain, with little thought on the impact to the buyer – hey it’s the new normal as we wait 6 months for a couch, right? However, real winners in all this will be the companies that look at ecommerce as part of a multi-channel customer service experience. Instead of grouping buyers into those that buy online and those that don’t, businesses will need to consider the following three segments: Those that prefer to buy online Those that prefer in person buying experiences Those that move almost equally between both experiences. Add to that a deep layer of buyer complexity for the hybrid buyer is how they move from online direct-to-consumer vs. online marketplace sites vs. in person buying. The following are three areas that companies should consider pulling in your customer success/customer service team to input on design ideas and optimize across multiple channels where ecommerce is involved. 1. Returns/Exchanges Always a hot topic around the holidays and certainly driving the discussion around the rising cost of ecommerce in 2021 is returns and exchanges. The impact of returned merchandize is having major cost impacts on businesses, but also some are seeing it as an environmental impact. “According to research firm Statista, the delivery car fleet could reach 7.2 million vehicles by the end of this decade, and total emissions caused by parcel and freight shipping are forecast to generate 25 million tons of CO2. In addition, the average commute time, including last-mile delivery, is expected to increase from 53 minutes in 2019 to 64 minutes in 2030.” (Source) “Approximately 30% of e-commerce sales are returned compared to 10% of brick-and-mortar sales, according to CBRE.” (Source) Data shows that consumers return more things bought online and if you think about the deliver chain for returns, the environmental impact of delivery is 2x and if you exchange something it is 3x – deliver the item, return the item, and deliver the new item. While companies focus on fuel efficient modes of transportation, it likely will take decades to offset the rapid rise in transportation required to support rising online buying behaviors. However, there is a customer service opportunity that elevates your brand, cuts cost and maybe even adds to an upselling model when enticing buyers into the store when returning an item. Providing incentive to take items ordered online to a branded store or reseller location can accomplish this task – but it can’t just be a reward model, brands can use this to connect ethical environment issues with buyers that find this more and more important. Buyers are choosing loyalty not just based on convenience, but also how the brand aligns with their personal values. Having the buyer bring back the merchandize themselves while on their way home from work or out grocery shopping will reduce the use of less fuel-efficient vehicles and packaging waste required to return an item. 2. Online Search The great thing about selling your goods and services online is your entire inventory is online for the buyer to find. The bad thing about selling your goods and services online is your entire inventory is online for the buy to find. Companies that are using outdated search tools (many of which are packaged with an “all-in-one” ecommerce platform) are missing an opportunity to provide a customer experience critical to generating that first sale and generating loyalty and referrals. By now, it's not a secret that search can drive revenue, but the experience needs to be optimized using more best-in-class tools (part of the composable commerce movement) and consider evolving buying stages when searching. Research circa 2013 showed that search was aligned to late-stage buyers coming to your site and driving higher conversions as a result. But that motion is dependent on the buyer already knowing your brand when they used the search function. With more and more buyers engaging with your brand online as a first experience, your search needs to be an experience versus just a means to an end – it needs to be fast; it needs to understand natural language and type tolerance, it needs to be able to pull in promotions and suggestions in a more engaging format, it needs to align with your catalog management layer to create dynamic and engaging filters to help refine how buyers find products. Give customers a better experience with an Omnichannnel approach An Omnichannel approach to your commerce strategy will help you deliver a more seamless, frictionless customer experience, at every stage of the buyer's journey. Learn more with our complete guide. Read our Omnichannel Guide 3. Be proactive when there are delays One of my biggest pet peeves buying online is getting to the cart, or even worse, submitting an order to only to be informed that what you want is out of stock or will be delayed due to back-logs. This has become an even hotter topic in 2021 as the supply chain crisis has impacted so many buyers across all industries. Every online seller should make it their mission to create transparency on availability of items and when the buyer has accepted the terms that there will be a delay, proactively update them on status – even if the status is we are still working to get a delivery date. I can speak to this personally having recently ordered a new living room set. We were told it would take up to 10 weeks to get our living room set and we were okay that because it was the “new normal” for 2021. However, that timeline has moved out several times and the only way we know is we (my wife and I) had to call up the company for a status. It is frustrating to think that this company has banked thousands of dollars of our money and we are waiting on product with little to no communication – at least pretend that someone has eyes on our order and is working to get it fulfilled. Not to mention it is possible an alternative may have come up that is in stock and depending on our personal preferences, we might have upgraded to a more expensive set just to get it faster. Not only are there opportunities to improve the customer service experience, but companies could be leaving an upsell opportunity on the table. This will require orchestration across in-store, online, manufacturing and delivery – but knowing that is an area that needs optimization to cut costs, makes sense to include the customer support team into the project to find ways to integrate the buyer communication experience as well. What is interesting is this concept of helping the buy is nothing new. I worked at Herb’s Sport Shop in Hartford, CT back in the 90’s to help pay for college expenses. We had a very small retail floor – so we were limited in the merchandize we would have for customer to browse. The owner required that every customer that came in the door was greeted within seconds of entering – it was the owners only mandate. Most customer loved it as they could describe what they wanted and we help them find it in seconds and we would also upsell in a conversational way, “we have some new team apparel that would match the color on these Air Jordan’s perfectly”. We focused on making sure the customer got value from stepping into our store, we did not have the mall traffic as we were selling on “Main Street USA” – but we knew that every person that came into the store had value and we needed to maximize that experience and this is the principal that needs to be applied across every customer interaction if you want to win in a world of endless online options.
Topics: win, delivery, areas, needs, ecommerce, customer, store, search, online, focus, buyer, service, buyers, experience. -
Tiggy ready to take on Canadian food delivery incumbents with 15-minute option - Employing a dark store model is “virtually non-existent in Canada,” according to the company.
Topics: bisovka, option, incumbents, market, ready, store, food, dark, 15minute, model, canadian, stores, tiggy, capital, delivery, techcrunch. -
Tips for Showing Holiday Shipping Cut-Off Dates & Offers - Holiday shopping season is well off and running and before you know it, you'll need to calm the "will it get there on time?" fears of last-minute shoppers. Great online stores address this anxiety by making holiday shipping cutoff dates easy to find on home pages and product pages. Let's look at some examples and tips: Ulta provides a guide for addressing holiday shipping including package delivery times. Straightforward, uncluttered, and easy to find on their site: Similar to Ulta’s guide, Harry & David provides a clear call to action (CTA) linking to specific holiday gifts and an offer: American Eagle dedicates homepage banner space with a CTA to ensure timely delivery by the 24th: In a season rife with supply chain issues and a national labor shortage, some retailers are pushing gift cards and curbside pickup to assuage shipping anxiety. Curbside pickup service remains steady since the pandemic began, while other shopping behaviors have waned. Studies show curbside pickup, BNPL (Buy Now Pay Later), and BOPIS (Buy Online Pickup In Store) saw dramatic increase this year, with curbside up 190% in North America alone. Following holiday shopping behavior trends, top retailers encourage curbside pickup, in-store pickup, and third-party delivery options. Adding to the convenience factor, e-gift cards are promoted as an alternative since shipping is a non-issue, and it provides more flexibility to the receiver to pick out the perfect gift at their leisure. This retailer clearly states the terms of the “Christmas Delivery Guarantee.” Great use of the word deadline to convey urgency and the chatbot feature on the bottom right for shoppers who have questions in real-time. For those choosing to ship with USPS, they’ve put together resources under the Quick Tools tab to provide clear guidance on dates and services they offer, including at-home shipping labels and package pickup. Additional kudos for including gift-giving holidays such as Kwanzaa and Hanukkah. Best Buy offers their own Holiday FAQ linked from their homepage to address shipping and returns, and how to stay safe while shopping amid continued pandemic precautions: Another winner with Old Navy’s prominent, eye-catching holiday homepage messaging including a CTA to download their dedicated app for the best shopping experience: Target calls out their holiday price match offer, along with a link to a Holiday Best deals guide (smart copywriting!) For those selling handmade goods this holiday season, Etsy provides a comprehensive how-to playbook for managing orders and shipping: Shipping Cutoff Tips: Use clear wording like "Shipping Deadlines," "Shipping Cutoff" or "Order By December ___" rather than just "Shipping Details" or "Shipping Info." Make sure the information is easy to find on the home page and product pages. Include where you ship on your detail page. If different states or countries have different cutoff dates, make this clear. Clearly state any restrictions. If different products have different shipping times, make sure to make that clear. Include all shipping options: standard, expedited, and express. Remember that Christmas is not the only holiday of the season. Bonus: Offer a guarantee on your schedule. If the order arrives late, issue an e-coupon or gift card, and pay for shipping. Show holiday return policies on home page. Remind last-minute shoppers about electronic gift card options. Check out a complete list of shipping cut off dates (domestic and international) for major carriers.
Topics: shipping, delivery, offers, curbside, pickup, clear, including, different, provides, shopping, cutoff, showing, tips, dates, holiday. -
UK driver shortage could steer grocery retailers toward bigger profits - The increasing prices as a result of today’s driver shortage could create a far more profitable e-grocery opportunity for British retailers by driving click-and-deliver customers to click-and-collect.
Topics: grocery, profits, uk, price, customers, shortage, delivery, retailers, clickandcollect, driver, steer, market, egrocery, bigger, techcrunch. -
UPS partners with Jumia to expand delivery network in Africa - Global logistics and package delivery company UPS will leverage Jumia’s network across Africa to grow its reach in the continent, following a new partnership announced today that gives it access to the e-commerce firm’s last-mile delivery infrastructure. This means that UPS customers can pick-up or drop-off packages for sending across the world at Jumia’s stations […]
Topics: africa, partnership, delivery, expand, jumia, ecommerce, platform, network, marketplace, techcrunch, partners, ups, logistics. -
Uber Eats pilots autonomous delivery with Serve Robotics, Motional - Uber Eats is launching two autonomous delivery pilots in Los Angeles on Monday with Serve Robotics, a robotic sidewalk delivery startup, and Motional, an autonomous vehicle technology company. The new programs are a part of a range of new products Uber is launching across its ride-hail and delivery platforms, which are being announced on Monday […]
Topics: robots, serve, uber, eats, delivery, motional, autonomous, vehicle, customers, robotics, techcrunch, food, motionals, pilots. -
Uber, Grocery Outlet partner to pilot on-demand and scheduled grocery delivery - Uber is partnering with Grocery Outlet to pilot on-demand and scheduled grocery delivery, the company announced on Thursday. Starting today, users can shop at 72 Grocery Outlet stores in California, Oregon and Washington state via the Uber or Uber Eats app. The new partnership signifies Uber’s push into on-demand and scheduled grocery delivery. Oskar Hjertonsson, […]
Topics: uber, partnership, outlet, pilot, announced, scheduled, ondemand, grocery, company, service, partner, delivery, stores, techcrunch. -
Umamicart bags $6M to deliver traditional Asian ingredients right to your home - Umamicart aims to be a one-stop shop for home cooks, offering staple products and pantry essentials, recipe inspirations and occasion-specific kits.
Topics: market, delivery, umamicart, grocery, million, bags, 6m, ingredients, right, traditional, deliver, asian, techcrunch, xu, billion, food, cooking. -
Understanding COVID-19’s Impact on Ecommerce and Online Shopping Behavior - By the second quarter of 2020, our lives as we knew them had changed significantly. But how have things changed…
Topics: shoppers, social, effect, understanding, online, delivery, continue, ecommerce, sales, retail, shopping, trends, grocery, covid19. -
Walmart announces GoLocal, a last-mile delivery service for other retailers - Walmart today announced a new delivery service business called Walmart GoLocal, which allows other merchants, both large and small, to tap into Walmart’s own delivery platform to get orders to their customers. Merchants can choose to use the service for a variety of delivery types, including scheduled and unscheduled deliveries, including same-day delivery, and they […]
Topics: retailers, lastmile, delivery, walmarts, customers, merchants, techcrunch, walmart, announces, services, service, golocal, local. -
Walmart to expand InHome grocery delivery to 30 million US households in 2022 - Walmart is expanding its service that will deliver your groceries directly to your refrigerator, the company announced today. First launched in fall 2019, Walmart’s InHome delivery service, as it’s called, allows customers to place grocery orders online, then receive their deliveries by having a Walmart associate enter their home by way of a smart lock. […]
Topics: ward, expand, households, service, grocery, techcrunch, customers, million, company, walmart, delivery, inhome, smart, associate, walmarts. -
Why Delivery Hero is acquiring a majority stake in Spanish delivery company Glovo - How should we think about the importance of geographic spread — sprawl? — when it comes to on-demand companies?
Topics: stake, wolt, startup, spanish, acquiring, delivery, techcrunch, number, glovo, hero, majority, transaction, deal, company. -
Will Quick Commerce Businesses Crack the Profitability Code in 2023? - To improve unit economics, the companies in the space are expected to start offering offer localized assortment, promote high order value SKUs, and charge a delivery fee, among others
Topics: code, business, players, companies, margins, businesses, delivery, commerce, model, quick, profitability, crack, profitable. -
WoodSpoon’s food delivery service cooks up support for home chefs with $14M round - The co-founders reached out to local home chefs and gathered them together in a marketplace where they could share their culture and passion of food with others.
Topics: 14m, woodspoon, techcrunch, company, chef, service, food, customers, series, saar, round, cooks, woodspoons, delivery, support, chefs. -
Yummy bags $18M as its expands delivery app across Latin America - Yummy plans to have 50 active dark stores in both Peru and Chile by the end of 2022, touting that it will be able to deliver over 2,000 products in less than 15 minutes.
Topics: seed, users, latin, expands, yummy, techcrunch, delivery, america, zavarce, months, million, 18m, ridesharing, bags, round, app, venezuela. -
Zapp snaps up $200M to supersize its instant grocery play - Zapp, the instant grocery delivery startup that launched in 2020 in London, has picked up a substantial round of funding to go head-to-head with Getir, Gopuff, Jiffy, Deliveroo and the many others hungry for a share of the on-demand convenience market. It has raised $200 million, a Series B round of funding that Zapp said […]
Topics: gorillas, zapp, delivery, techcrunch, market, 200m, snaps, instant, round, company, grocery, customer, play, raised, supersize. -
Zepto, a 10-minute grocery delivery app in India, raises $100 million - Zepto, a Mumbai-based startup that operates a 10-minute instant grocery delivery service, has more than doubled its valuation to $570 million from $225 million less than two months ago as it expands into newer cities. Y Combinator’s Continuity Fund led the $100 million Series C round in Zepto, the two said Monday. Glade Brook, Nexus, […]
Topics: palicha, india, zepto, raises, million, execution, months, techcrunch, delivery, instant, app, startup, 10minute, round, grocery. -
Zepto, a 10-minute grocery delivery app in India, raises $60 million - Two 19-year-old entrepreneurs, who previously collaborated on a number of projects including a ride-hailing commute app for school kids and left Stanford last year to pursue a new startup, said on Sunday they have raised $60 million to disrupt India’s overcrowded and highly-competitive grocery delivery market. Glade Brook Capital led Zepto’s first institutional financing round, […]
Topics: grocery, india, zepto, techcrunch, penetration, delivery, 10minute, startup, stores, online, startups, million, raises, palicha, today, app. -
Zippedi is using robots to digitize inventory for last-mile delivery - Luis Vera believes the third time is the charm. The self-proclaimed serial entrepreneur admits that his vision for digitizing retail was a decade or two early when he started his journey in the 90s. Through a pair of startups — Prospect and SCOPIX — he tried a variety of methods to help capture store inventory, […]
Topics: shopping, store, techcrunch, system, johnson, inventory, digitize, company, vera, retail, vision, lastmile, delivery, zippedi, using, amazon, robots. -
eBay rolls out fulfillment service in UK - eBay will roll out a new service in the United Kingdom: eBay fulfilment by Orange Connex. This is an end-to-end fulfillment service for eBay business sellers located in the UK. It offers same-day handling, late cut off times and the option of next-day or standard delivery to end customers. With… Continue reading
Topics: sellers, uk, ebay, connex, payment, service, orange, online, fulfillment, delivery, rolls, fulfilment.