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  • - In an interview, let’s say I asked you, “Tell me about a time you worked through a conflict with a coworker?”
    Topics: feedback, questions, id, handle, say, best, situational, candidate, applicant, youll, interview, look, good, project.
  • - Your customers are the lifeblood of your business. Without your customers’ approval, your business would never grow, which is why customer service is so crucially important. More now than ever, thanks to the internet and social media, your customers are becoming increasingly vocal about their experiences with businesses – whether […]
    Topics: tips, complaints, plus, complaint, customer, service, problem, customers, know, solve, sure, youve, product, handle.
  • Amazon opens first European air freight center - Amazon has opened its very first air freight center in Europe. The 20,000 square meter cargo facility is located at the Leipzig-Halle Airport in Germany. It will be used to sort parcels, and to load and unload trucks and aircraft. The air freight center will create a new connection within… Continue reading
    Topics: handle, amazon, air, center, opens, existing, jobs, flights, freight, european.
  • Can Elastic Path Handle My Large Product Catalog? - It will come as no surprise that the adoption and growth of digital commerce continues to skyrocket amongst branded manufacturers. According to a recent Gartner Survey, digital commerce revenue increased by 25% from 2019 to 2021. And, 67% of respondents surveyed were powering both B2B and B2C Digital Commerce as part of their strategy. This survey data reflects what we see in market: more brands coming to Elastic Path with increasingly expansive and complex commerce strategies. This blog seeks to answer the common questions we receive from brands with growing digital commerce businesses who need an eCommerce platform that scales. We will cover: What does scalability mean for digital commerce? Common scalability concerns for growing brands How Elastic Path Commerce Cloud handles these common concerns What Does Scalability Mean for Digital Commerce? Gartner defines scalability as “the measure of a system’s ability to increase or decrease in performance and cost in response to changes in application and system processing demands. Examples would include how well a hardware system performs when the number of users is increased, how well a database withstands growing numbers of queries, or how well an operating system performs on different classes of hardware”. As more brands double down on digital, whether expanding to support new geographies, new brands, new business models, or new touchpoints– they need an eCommerce solution that can scale with them. Simply put, digitally-driven brands need commerce technology that will empower their growth and not hold them back. Scalable commerce technology maintains its speed as you increase your number of customers, SKUs, hierarchies, promotions, customizations, and attributes. Common Digital Commerce Scalability Concerns At Elastic Path, the majority of our customers have ambitious growth targets. In order to hit those goals, purchasing scalable commerce technology is key to their success. For this reason, we receive many questions during evaluation processes about our ability to scale. Some of the most common questions include: How many SKUs can you support? Will you be able to support my sale or Black Friday bandwidth increase? How many sites can I run from a single instance? Can I have multiple prices for the same product? Can you support multiple items in a cart or order? (especially relevant for B2B) Continue reading to learn how we stack up against the needs of growing digitally-driven brands. Understanding How Elastic Path Commerce Cloud Scales In summary, Elastic Path is committed to being the commerce technology of choice for our customers when they launch and as they scale. We are constantly improving our systems to handle the ever-increasing needs of brands. In fact, in the last fifty days we’ve improved the capacity of Elastic Path Commerce Cloud by 50%. If you’re evaluating commerce technology, you likely want to understand specifics. Based on the common questions mentioned above, there are a few key areas we will touch on when it comes to scalability. Let’s start with the most universally popular question across brands: “How many SKUs can you support” or “Can You Support My Large Product Catalog?” Our Catalog Composer and Product Content Management capabilities can support millions of SKUs. So, in short, the answer is YES! We can support your large product catalog. “Will you be able to support my sale or Black Friday bandwidth increase?” Yes, Elastic Path was built to scale for whatever high volume shopping days are part of your brand strategy, whether that be Black Friday through Cyber Monday, pop ups, product drops, or semi-annual sales. Our testing methodology includes twice daily performance tests to ensure that brand needs are being met, regardless of day of the week.These daily tests make up one small aspect of the robust program our Performance Engineering team has built to ensure success on your busiest days. A great example of this scalability comes from an Elastic Path customer who needs to support the sale of new iPhones when they drop. This leading US wireless provider and technology company successfully scaled to meet the increasing demands of consumers. On iPhone launch day, they were able to power 4k product calls/minute, 8k order API calls/ min, 60,000 devices sold (peaking at 3.5k in 15 mins), and 450 concurrent carts/min with 0 downtime. “How many storefronts can I run from a single instance?” Unlike other MACH solutions that have a limit of 500 storefronts per instance, with Elastic Path Commerce Cloud you can support an unlimited number of sites (or storefronts) from one instance. Brands who do not use Elastic Path and need more than 500 storefronts will have to pay for each additional instance. For some businesses, 500 may seem like a large number. But, for B2B businesses who need a unique storefront per account they often have 1,500-2,000 storefronts meaning 3-4 individual instances that need to be deployed and maintained. In short, this limitation ends up costing dollars and resources long term. At Elastic Path our solution was built to enable customers to use one instance and one centralized data source for all sites. This means that brands can support shared cart across brands, power large multi-account B2B digital commerce strategies with no extra cost, and eliminate the manual task of updating and managing products across instances.   See Catalog Composer In Action Check out our on-demand demo to see how Elastic Path Commerce Cloud makes it easy to manage unlimited unique catalogs for any business. Watch Demo The story of reMarkable demonstrates the ability of Elastic Path to support multiple sites running from the same instance. reMarkable, a manufacturer of digital notepads, came to Elastic Path looking for a partner to drive their planned launch and global expansion. In 8 weeks they scaled up from a pre-order site to a fully functioning commerce business running across 39 country-specific storefronts, in 10 currencies. And, during major product launches (like the drop of a new notepad) they scale to 70% increase in orders, with no problem. “Can I have multiple prices for the same product?” Yes. In Elastic Path Commerce Cloud you can create unlimited price books which means you can have multiple prices for the same product. Some examples of when this is important: You want to syndicate the same product assortment to eBay, Amazon, and Walmart but each channel has different pricing for the same products. You want to power your large B2B business where each account has different negotiated pricing for the same product assortment Both of these use cases can be natively supported with the price book capability in Elastic Path Commerce Cloud.   “Can you support multiple items in a cart?” Yes. With Elastic Path Commerce Cloud your customers can create unlimited carts and add up to 100 items in each. Based on our experience in market, we have found this limit to meet both B2B and B2C requirements. In summary, Elastic Path Commerce Cloud can scale to support your large product catalog, and so much more. With Catalog Composer and Product Content Management you have the control to create all the unique product experiences your brand needs to stay ahead of the competition and delight customers- no compromises required.
    Topics: need, path, digital, commerce, support, product, storefronts, elastic, brands, handle, catalog, large.
  • - Make sense of Shopify taxes with this simple tax guide for your drop shipping business.
    Topics: taxes, shipping, handle, sales, nexus, based, states, tax, york, required, shopify, drop, pay, state.
  • How to Change Your Twitter Handle in 5 Easy Steps - As with most social media platforms, when Twitter first launched, it was an informal platform for people to connect with peers, thought leaders, and even celebrities. Now, it's evolved into a powerful marketing tool that many brands rely on.
    Topics: easy, suggestions, settings, change, steps, twitter, handle, username, mobile, select, click, profile.
  • How to Handle Common Holiday Shipping Issues - Learn how to address common issues that might arise during the busy holiday shipping season, and how you can keep your customers smiling.
    Topics: gift, holiday, damaged, lost, common, handle, customer, customers, orders, issues, inventory, returns, shipping.
  • How to Handle Manipulative Coworkers, Managers, and Clients Like a Pro - At one point or another in your career, you’ll encounter a manipulator.
    Topics: clients, team, handle, behavior, feel, dont, managers, james, wont, coworkers, pro, youre, work, manipulator, manipulative.
  • - Whether you’re just getting started with print-on-demand (POD) or are a seasoned hand, one thing remains true: efficiently managing customer returns is essential to keeping those 5-star reviews coming.  One of the best parts about running a POD operation is… Continue reading How to Handle Print-on-Demand Returns 
    Topics: customers, products, policy, product, returns, return, customer, pod, example, printondemand, handle.
  • - Refunds. Returns. Two words that are dreaded for ecommerce entrepreneurs. If we could take a quick look into the mind of an entrepreneur, and pull out some of the thoughts that they have when they receive a refund request, we’d likely find: “Oh no, they didn’t like my products” “I’ve […]
    Topics: need, policy, youre, youll, page, dropshipper, customers, refunds, return, handle, returns, products.
  • How to save time and correctly handle WooCommerce accounting and inventory - According to a 2018 US Bank study, bad cash flow management and a poor understanding of accounting and finance are the leading roadblocks to business success. Feel like you may be part of this statistic? This article aims to expand your knowledge by providing actionable solutions to understand, track, and manage your business’ accounting – […]
    Topics: handle, inventory, save, business, sales, expenses, platform, woocommerce, products, correctly, accounting, quickbooks, data.
  • Kindred’s robots help retailers handle fulfillment centers — and take on Amazon - Since taking the reins as chief executive of Kindred at the beginning of the year, Jim Liefer has been focused on commercializing his company’s autonomous robots. But unlike forward-projecting use cases for robots that may (or may not) one day take over for human beings in a wide swath of functions, Kindred’s current robots are […]
    Topics: learning, retailers, think, handle, customer, help, theres, robots, thats, fulfillment, yes, kindreds, kindred, reinforcement, centers, amazon, robot.
  • Otto wants its own payment service provider - German ecommerce company Otto wants to found a subsidiary to handle all payment functions. It’s the latest step, and a bold one, in the further development of Otto as an online platform. The major German ecommerce group Otto Group is still busy changing its flagship brand Otto.de from an online… Continue reading
    Topics: marketplace, handle, online, payment, ottos, provider, platform, wants, service, subsidiary, otto.
  • Return Shipping: How Do I Price and Implement a Strategy to Handle Returns? - Return shipping is a key piece of the ecommerce shipping puzzle, but it's not always the most intuitive part of your logistics process. How do you price return shipping? How do you handle return labels? We asked an expert to tackle your most pressing questions. More
    Topics: theyre, strategy, poly, customer, returns, price, ecommerce, return, youre, implement, shipping, sharon, handle.
  • What's an Instagram Handle? (+4 Ideas to Help Create Your Own) - Did you know Instagram has over 1 billion active users? With so many on the platform, it can be challenging to find one particular person or business. Enter the Instagram handle.
    Topics: username, create, business, example, profile, prospects, help, ideas, whats, handle, card, change, instagram, brand.