Top 2024 resources on negative
Best negative resource in 2024.
Learn more about negative to improve your e-commerce strategy.
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3 Handy Google Ads Scripts to Automate Tasks
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I am not usually a proponent of automating paid search campaigns. But one aspect of automation that I've found helpful is Google Ads scripts. In this post, I'll address three that are especially useful.
Topics: negative, script, example, ads, campaigns, daily, tasks, handy, scripts, keyword, automate, google, keywords. -
3 crucial tactics for effective ecommerce brand reputation management
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Reputation hugely impacts the buying decisions of consumers today. A good reputation not only increases the value of a company, but also attracts customers and provides motivation for employees.
Topics: negative, businesses, management, united, tactics, effective, crucial, brand, reputation, customers, ecommerce, reviews, business, online. -
4 Ways to Protect Your Brand’s Reputation on Amazon
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Protecting a brand's reputation on Amazon requires diligence. Shady resellers and arbitragers could sell a brand's products. And inferior products and poor service can lead to negative product and seller reviews. In this post, I'll address how to protect your brand’s reputation on Amazon.
Topics: reviews, feedback, negative, help, product, brands, reputation, brand, amazon, ways, seller, protect. -
6 Misconceptions about Negative Reviews
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Ecommerce merchants sometimes manage their online reviews out of fear. Doesn’t it make sense to remove wacky, blistering or biased reviews? Instead, consider these six perspectives on commonly held beliefs about how reviews function and influence shoppers
Topics: reviews, youre, wrong, misconceptions, post, reply, negative, product, review, online, shoppers. -
Chatbots are backfiring, ‘driving away customers’
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The use of chatbots in customer support can backfire and result in the loss of business, according to a new Brunel Business School study.
Topics: customers, customer, chatbot, away, backfiring, service, interactions, study, driving, result, support, negative, chatbots. -
How to Deal With Negative Comments on Social Media [+ Examples]
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While brand-bashing is nothing new, the internet and social media platforms make the comments from these meanies even more lasting and impressionable.
Topics: examples, social, post, youre, comments, complaints, customers, negative, media, respond, deal. -
How to Process Negative Feedback Without Triggering a Stress Response [Infographic]
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Employee feedback is an undoubtedly critical component of long-term career growth.
Topics: triggering, upa, doesnt, youve, receive, mean, process, infographic, undoubtedly, feedback, negative, help, manager, stress, response. -
Lessons from Ikea’s negative reviews
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Those of us who sell on Amazon tend to believe that reviews are all important and that negative reviews can dampen sales, in part, because Amazon likely includes an element ...
Topics: reviews, retailers, important, lessons, sell, customers, amazon, negative, ikea, review, ikeas. -
My response to negative Amazon reviews
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In last month's post, I described instances of giving preference to an Amazon customer rather than one from my own site. I hated that. It is one of the reasons I scaled down my Amazon listings. For me, customer service is paramount. It is one thing an independent retailer can do better than the large box shifters.
Topics: customers, service, consumers, reviews, customer, paintbrushes, sellers, cheap, amazon, response, negative, ecommerce, orders. -
Negative SEO Is Not Your Problem
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Webmasters cannot prevent negative SEO. Thus it creates much fear among ecommerce owners. But that fear is overrated and possibly unnecessary.
Topics: problem, organic, google, spammy, links, site, traffic, search, negative, penguin, seo. -
Online Review Statistics You Should Know in 2023
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Online review statistics reveal some interesting insights into the power of social proof. In a world where consumers are growing increasingly less trusting of “traditional” advertising, reviews, testimonials, and genuine customer feedback has become extremely useful. Around 95% of customers…
Continue reading Online Review Statistics You Should Know in 2023
Topics: statistics, reviews, say, review, know, customers, negative, business, online, trust, companies, consumers. -
The Definition of Negative and Positive Feedback Loops in 200 Words or Less
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Negative and positive feedback loops are used to draw attention to significant product or company issues. These types of feedback loops use customer or employee complaints to create long-term product or workplace solutions.
Topics: employees, work, positive, employee, negative, loop, words, feedback, loops, definition, customer, customers. -
The Plain-English Guide to Negative Keywords
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When I woke up this morning, I groggily shuffled to my kitchen, where I made a distressing discovery: I was out of coffee grounds.
Topics: ad, search, guide, keywords, ads, coffee, wax, negative, plainenglish, words, match, phrase. -
Tips for responding to negative reviews [infographic]
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Consumers read reviews, they also read how a company responds to the reviews. As a business, your response is a way to communicate with current and future customers how much value your company places on great customer service. This latest infographic addresses the different ways a company can respond to negative reviews through real-world examples and templates.
Topics: important, tips, replies, business, customers, read, responding, negative, infographic, reviews, customer, way. -
What Does a Future With No Jobs Look Like?
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In 1931, at the height of the Great Depression, British economist John Maynard Keynes published the essay, "Economic Possibilities for Our Grandchildren."
Topics: jobs, progress, point, negative, work, money, future, cutoff, look, income, system, economy, tax, does. -
Why You Might Want to Be More Negative in Your Marketing
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Ever wake up on the wrong side of the bed?
Of course you have. We all have.
Ever wake up on the wrong side of the bed, and then have to be cheery? Like, interact in social media? Write an engaging blog post? Put together a lovable email marketing campaign?
Ugh. Those are the times you wish you could shut out the world, or at least channel a little of your inner snark.
Topics: tactic, negativity, youre, negative, know, brand, dont, marketing, think, content.