Top 2024 resources on returned
Best returned resource in 2024.
Learn more about returned to improve your e-commerce strategy.
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12% of online purchases in Germany get returned
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One in eight online purchases in Germany is sent back to the online retailer. Currently, 12 percent of products ordered online won’t stay with the customer. Two years ago, this share was still at 10 percent. This is the result of a survey commissioned by digital association Bitkom among over… Continue reading
Topics: online, product, orders, returns, germany, shoppers, retailers, products, purchases, customer, returned. -
Amazon destroys returned items and new products
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Ecommerce giant Amazon is massively destroying returned items and new products. And through Amazon, external vendors also get rid of their unsold goods. All kinds of products are destroyed in German logistics warehouses on a large scale, such as refrigerators, washing machines, cell phones, mattresses and more. This is shown Continue reading
Topics: goods, returned, rid, german, worth, items, destroys, tens, products, amazon, huge, scale, thousands. -
Amazon gives returned and overstock inventory new life
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Amazon has introduced two new Fulfillment by Amazon programs in Europe to give more products a second life. With FBA Liquidations and FBA Grade and Resell, Amazon enables sellers to recoup potential losses on returned and overstock inventory. According to Amazon, the two new programs are a way for sellers… Continue reading
Topics: resell, returns, inventory, program, products, items, sellers, programs, amazon, overstock, gives, returned, fba, life. -
Amazon launches a new program to donate unsold products from third-party sellers to charity
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Amazon will make it easier and more affordable for its third-party sellers to donate their unwanted excess inventory and returns, rather than having the items sent back or destroyed. The company on Wednesday announced the launch of a new program, Fulfillment by Amazon (FBA) Donations, which will distribute excess and returned products to charitable organizations. […]
Topics: program, launch, products, unsold, donate, charity, returned, launches, working, excess, thirdparty, sellers, items, techcrunch, destroyed, amazon. -
Cashify raises $15 million for its second-hand smartphone business in India
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Tens of millions of people each year purchase a second-hand smartphone in India, the world’s second-largest market. Phone makers and giant online sellers such as Amazon and Flipkart are aware of it, but it’s too much of a hassle for them to inspect, repair and resell used phones. But these firms also know that customers […]
Topics: trading, million, building, raises, returned, sell, business, startup, ecommerce, secondhand, india, firms, smartphone, techcrunch, cashify. -
Don't Let Product Returns Eat Into Your Online Profits This Holiday Season
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Here are seven tips for making return processing smarter, more efficient and cost-effective.
Topics: items, holiday, eat, profits, let, sales, help, return, returned, product, online, customer, returns, season, products, dont, customers. -
Free delivery doesn’t increase return volume
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Online retailers who offer free delivery don’t seem to experience having more items returned to them. Although many consumers often don’t pay for delivery, when they do return purchases, most of the time it’s not due to free delivery. This can be concluded from a study by Whistl, that looked… Continue reading
Topics: returned, returns, look, purchase, free, delivery, volume, return, increase, policy, pet, doesnt, items. -
Germans returned 487 million items last year
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Last year, about 280 million parcels in Germany returned to the online stores that shipped them. In total, there were 487 million items that went from online store to shopper and from shopper back to the online store. This means that one in six parcels got returned, the University of… Continue reading
Topics: guide, warranty, shopper, online, million, sold, items, costs, returned, returns, germans. -
Loveseat gets comfy with new funding to expand its returned home goods marketplace
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Husband-and-wife co-founders Chris and Jenny Stanchak started Loveseat back in 2013 as a vintage furniture business that they pivoted into an auction marketplace.
Topics: returned, chris, stanchak, techcrunch, furniture, marketplace, returns, market, auction, gets, loveseat, inventory, expand, comfy, items, funding, goods. -
Optoro raises $75 million more to make it easier for brands to manage and resell returned and excess inventory
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As the economy has chugged along, so have retail sales, which last year capped their strongest year since 2014. Online sales have been especially brisk, growing 16 percent between 2016 and 2017 alone, according to the U.S. Commerce Department, which estimates that consumers spent $453.5 billion online last year. Of course, with every booming market comes supporting […]
Topics: raises, excess, sales, return, easier, manage, optoro, retailers, company, resell, million, brands, returned, growing, inventory, returns, online. -
Otto Group closes German returns-processing facility
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Otto Group has announced the upcoming closure of the last returns-processing facility in Germany. The facility is operated by Otto subsidiary Hermes Fulfilment in Hamburg and will be closed down in the second half of next year. The Otto Group says it had analyzed all possible alternatives and, after prolonged… Continue reading
Topics: otto, returnsprocessing, speed, group, facility, decision, tough, german, germany, returned, returns, closes. -
Swiss National Council rejects returns fee
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Online stores in Switzerland will not be mandated to charge for the return of goods. The Swiss National Council has rejected a motion proposing a returns fee. The obligation would be an encroachment on economic freedom. National Council member Michael Töngi had introduced a motion to reduce unnecessary transports, as…
Topics: rejects, council, motion, returns, reduce, stores, return, national, swiss, returned, switzerland, fee, sizing, töngi. -
The Growing Problem of Customer Returns
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The rate of customer returns for goods bought online is swelling to a worrisome level as more consumers switch from physical stores to online. Ecommerce returns average about 15 percent, with apparel returns closer to 30 percent. The cost to online retailers is substantial.
Topics: online, growing, stores, retailers, return, customer, problem, physical, store, goods, returned, purchased, returns.